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Ask us something
You do not have to be moving yet. A good share of what we answer is from people months out who want to know whether a sofa will come out of a lift, or what a managing agent is going to ask them for.
Moving from a house?
Both addresses, and what sits between your front door and the road — a drive, a path, a flight of steps, or nothing at all. That single answer changes the plan more than the number of bedrooms does.
Moving from a flat or a tower?
The floor, the building and whether there is a goods lift. If you already know your managing agent's rules on move-in hours, send those too — it saves a round of emails.
Something went wrong?
Email and say so plainly. How to claim, and by when, is set out in your booking contract. We would rather sort it out with you directly than leave you alone with the small print.