Packing
Full, partial or materials only
Packing to whatever depth you want. On a tower move it matters more than usual: everything has to survive a corridor, a lift and a loading bay rather than a straight walk to the kerb.
Croydon · CR0 to CR8
Croydon climbs. It starts flat and dense at Thornton Heath, goes vertical in the town centre towers, then rises steadily through South Croydon and Purley to the Downs at Old Coulsdon. Where you are on that climb decides the crew, the vehicle and the day far more than the number of bedrooms does.
Free survey, in person or by video. No figure before one.
What we do
Not by service name, because in Croydon the building type predicts the job better than the service label does. A flat in a tower and a flat above a shop are the same word and completely different work.
Packing and materials, settled at survey.
Full, partial or materials only
Packing to whatever depth you want. On a tower move it matters more than usual: everything has to survive a corridor, a lift and a loading bay rather than a straight walk to the kerb.
Ground-level access, where the gradient and the approach decide the day.
Terraces, semis and Downs villas
A whole household anywhere in the borough. What changes between a Thornton Heath terrace and a Sanderstead detached is the approach and the gradient, not the furniture, and the survey looks at both.
Lifts, bays and building permissions — the town-centre pattern.
Lifts, bays and building rules
Croydon has more tall buildings than most English cities, and a move out of one is a negotiation with the building before it is a job for a van: lift bookings, bay times and a concierge who needs notice.
Rooms, part-loads and the gaps between two addresses.
Rooms, part-loads, single items
Two crew and a van for a room out of a shared house, a single heavy piece, or a part-load that has to clear by a certain day. The most-booked job across CR0 and CR7.
Held between two addresses
Goods collected, listed and held while dates settle. Croydon's rental churn and its long buying chains both produce the same gap, and holding the goods is nearly always cheaper than improvising round it.
Offices, units and stock, scheduled around a lease.
Town-centre floors and units
Commercial work around the town centre office blocks, Purley Way's retail and industrial units, and the smaller studio space across the borough — scheduled around a lease and a goods lift.
Not sure which you are? Describe the property on the quote form and we will work it out from there.
The gradient
From roughly river level at Thornton Heath to the North Downs at Old Coulsdon. Most people who live here know it as a cycling problem. For a loaded removals vehicle it is a planning problem, and it is the reason we ask which district you are in before anything else.
Thornton Heath
CR7
Town centre
CR0
South Croydon
CR2
Purley & Kenley
CR8
Old Coulsdon
CR5
The practical version: flat districts are about parking, the town centre is about lifts, and the high districts are about steps and approach angle. Tell us which one you are on and half the survey is already done.
Building stock
Very few boroughs contain a glass tower, a Victorian terrace, an interwar semi and a house cut into a chalk slope within a few miles of each other. Croydon does, and each one asks for something different before a single box is lifted.
Town centre, East and West Croydon
A lift booking, a bay slot and a named contact in the building. Almost everything that goes wrong here is a permission, not a piece of furniture.
Thornton Heath, Norbury, parts of Addiscombe
A narrow hall, a turn at the foot of the stairs, and no guaranteed kerb. The route from the room to the tailgate is the whole job.
South Croydon, Shirley, Selsdon
Usually a drive and side access, so loading is easy. The volume hides in the loft and the garage, and both need opening at survey.
Purley, Kenley, Coulsdon
Steps, gradient and a vehicle that has to be parked pointing the right way. Crewed for the climb, not for the square footage.
Most survey questions come straight off this list. Which of the four are you, and what is between your front door and the road? The district page goes through all of it.
Moving abroad
A European move leaves CR0 on the same inventory as a local one and picks up a customs file on top. Croydon sits well for it — straight onto the M25 at the southern side, then round to the Kent crossings without crossing London.
Paris and the Île-de-France, Normandy, the Loire and the south-west.
Madrid, Catalonia, Valencia, Andalucía and the Balearics by ferry.
Milan and the lakes, Piedmont, Tuscany, Umbria and Rome.
Lisbon and Cascais, Porto, the Silver Coast and the Algarve.
We collect across south London and the M25 corridor, and take loads from London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh and Bristol when a European run is already booked. How the international side works.
Asked most often
Every district, and they are genuinely different jobs rather than the same job with a different postcode. Thornton Heath is flat, dense and short of parking. Purley is steep with stepped approaches. The town centre is a lift booking. We plan each one differently.
Because in Croydon the building type predicts the day better than the household size does. A two-bedroom flat on the fifteenth floor and a two-bedroom terrace off Brigstock Road contain roughly the same furniture and need completely different plans.
Regularly. What it needs is arranging in advance rather than on the morning: a lift booking, a loading bay slot, and a named contact in the building who has signed it off. We tell you exactly what to ask your managing agent for.
Yes — collected, listed and held while dates settle. Croydon produces a lot of gaps: the rental churn at one end of the borough and long buying chains at the other. Holding the goods is nearly always cheaper than improvising round the gap.
It is a planning point rather than a problem. In Purley, Kenley and Coulsdon the vehicle has to be parked pointing a particular way and the crew has to be sized for steps rather than square footage. Known in advance it is routine; discovered on the day it is a long morning.
More on the questions page — lift bookings, parking suspensions, stepped approaches, and what happens when a chain slips.
The two addresses, what is moving, and what sits between your front door and the road. We read it, ask what the form could not, and come back with a written quote.